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Pacific Range Hoods F.A.Q.

Which is better, ducted or ductless?

Range hoods should be ducted to the outside of the home. While duct free filters trap some of the grease and odors from light cooking, the humidity, smoke and heat will all be re-circulated back into the home. Ducted Range hoods are recommended.

What does CFM mean?

CFM stands for Cubic feet per Minute of exhausting airflow. It is used to rate and compare air movements. Choosing a range hood with higher CFM is recommended for intense cooking.

How far can I run my duct work to exhaust my hood?

for best results, keep the duct straight and short. Using the shortest route and fewest turns will result in maximum performance. Always use an external roof or wall cap.  

How high should I mount my hood above my stove?

We recommend that the distance from the cooking surface to the bottom of the hood should be 26”-30” unless otherwise noted for a specific hood or range.  

Can I use a 4” duct as opposed to a 6” duct?

Never use 4” dryer duct or any plastic duct on a range hood installation. The minimum size duct allowed on our range hoods is 6”. Using 8" would be suitable as well.  

How come there's no suction power and air is flowing in?

Check to make sure that a 6"ducting was used throughout the installation process and make sure that both opening ends has a 6" opening.  Check to see if there's any obstruction or damage to the ductwork and if the ducting has been loosen from the range hood. 

Why does my control panel indicate blinking or flashing lights?

Some hoods blink or flash to indicate an alert. Please see manual for explanation or feel free to email or call us.  customer service:  TEL: 718-633-3688 or email us at Info@pacifichoods.com

When do I turn on the range hood?

Turn on the range hood BEFORE you turn on your flame, also it is recommended to leave your range hood on 3-5 minutes after you finish cooking to remove the rest of the residual fumes.

What is the best way to clean the surface of my hood?

For stainless steel hoods, the surface should be washed regularly with a clean warm cloth along with a mild detergent. Be careful to not use abrasive cloths which may scratch the finish of the hood. Be careful to not use harsh chemical cleaners on color coated hoods. Harsh chemical cleaners or detergents may loosen the paint off the hoods.  

What is the best way to clean the inside of my hood?

Purchase a hood that has an AUTO CLEAN feature, such as Pacific Brand Range Hoods. With the press of a button and within 38 secs, the eternal housing will be cleaned with no intense cleaning involved.

Can I replace an over the range microwave with a Range Hood?

Yes that is possible. Need more assistance? Please contact us.

Is a cabinet above the hood required to mount the product?

No, Cabinets are optional. We also carry hoods that don’t require cabinets  such as wall mount hoods.

Is the hood width the actual measurement that is listed?

No, They are between an 1/8” and 1/4” smaller.

What is the warranty and return policy?

Please see Returns & Exchange policy

Is the Duct included?

No, ducts and various other materials are sold separately.

Did not see an answer to your questions? Please contact us directly by Phone: 718-633-3688 or by Email: Info@pacifichoods.com